Privacy Policy

Last updated: 11/2/2025

MediaMill.ai ("we," "our," or "us") is committed to protecting your privacy and ensuring you retain full ownership of your content. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Your Content Ownership

You retain complete ownership of all media assets you upload to MediaMill.ai. This includes:

• Property photos and images
• Property descriptions and listing details
• Generated videos and scripts
• Any custom branding or logos

We do not claim any ownership rights over your content. You grant us only the limited license necessary to provide our services, such as processing your media to generate videos.

How We Use Your Content

Your uploaded media and generated content are used solely for:

• Generating property tour videos as requested by you
• Providing our AI-powered video editing and script generation services
• Temporary processing and rendering of your videos
• Storing your content for your future access and use

We will never:

• Sell or license your content to third parties
• Use your property images or videos for marketing without explicit permission
• Share your content with other users or publicly display it
• Use your content to train AI models without your consent

Information We Collect

Account Information

• Email address
• Name and company information
• Billing information (processed securely through our payment provider)

Usage Data

• Log data (IP address, browser type, pages visited)
• Service usage patterns and preferences
• Performance and error data

Data Storage and Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication

Content Retention and Deletion

You have full control over your content:

• You can download your generated videos at any time
• You can delete your content from our servers at any time
• Upon account closure, all your content is permanently deleted within 30 days
• We retain no copies of your content after deletion

Third-Party Services

We use the following third-party services to operate MediaMill.ai:

• Cloud Infrastructure: For secure data storage and processing
• Payment Processing: For billing (we do not store payment card details)
• Analytics: To improve our service (anonymized data only)
• Authentication: For secure account access

These services are bound by their own privacy policies and we ensure they meet our security standards.

Your Rights

You have the right to:

• Access all data we have about you
• Correct any inaccurate information
• Delete your account and all associated data
• Export your data in a portable format
• Opt-out of marketing communications

Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our service.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

• Email: privacy@mediamill.ai